Since 2009, YouNet develops the business and ecosystem based on the Social Philosophy:
Social Technologies (SocialTech) is a way of using Technologies in order to leverage interaction of users in social media or creating interaction of users between enterprise and employees or between enterprise and customers to create values for enterprise
There are 3 aspects of people interaction related to an organization that SocialTech has a direct impact on the growth and operations:
Social Media is an environment that connects customers, potential customers, brand partners, and employees for exchanging, interacting information, hobbies regardless of space and time.
Listening and analyzing information allows Enterprise to improve brand management, communication advertising, customers care, using KOLs or Advocacy Marketing.
02 Customer Comunity
Creating and maintaining a high-quality online customer community is the best strategy to encourage the communication of the brand-to-customers and customers-to-customers.
The benefits of building a Customer Community are to increase the customer service experience satisfaction and, consequently, loyalty and revenue.
03 Employee Community
Building Employee Community is a must-have prerequisite to increase the engagement of enterprise-to-employee and employee-to-employee.
The benefits of building an Employee Community are to create collaboration, communication, management efficiency, consolidate the corporate culture and reduce internal operating costs.
Application Ecosystem of YouNet Group
In order to realize the SocialTech Philosophy into businesses, YouNet creates an application ecosystem with 8 important areas:
What Clients Say About YouNet
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